Virtual Ordering Depot Solutions

As a response to the natural trend for catalogue businesses to outsource back-end call centre operations to dedicated, round-the-clock call centre facilities, Catalogue Solutions has produced WebCat^TM, the web-driven counterpart of TopCat^TM.

Think about running your catalogue business from one site and having your call centre miles away, think about round-the-clock availability of customer service and think about minimal investment in software and hardware. Well, you've just been thinking about WebCat^TM!

WebCat^TM integrates neatly with the TopCat^TM databases via the DCA framework, which means that data is always online and reports are available as the show is running...

With multi-lingual support, optimisation for speed and availability, and a package which can run on any typical web server, you can rest assured that your virtual ordering depot partner will take away your call centre pressures, and will allow you to concentrate on the more important strategic business decisions.